Extrusion excellence requires more than the latest technology and equipment. Astro employs some of the most experienced and skilled personnel in the industry. All Astro employees are engaged in the education and training of each manufacturing process and product performance criteria to ensure complete compliance with all customer specifcations. The company Quality Policy recognizes that quality is a never-ending journey that requires continuous improvements in technology, manufacturing systems, product development and services. To that end, the company operates within a Total Quality Assurance Program. To complement this program, we offer our extensive design assistance and AutoCAD expertise enabling Astro to provide the most effcient and cost-effective products. We listen to our customers and provide long-term solutions to their problems.
Astro employees are the source of our strength and the key to achieving our mission through their commitment to the core values of quality, service, innovation, fexibility, safety and teamwork. Our employees’ dedication and their “can do” attitude offer personalized service that is consistently applauded by our customers. Utilizing a courteous, cooperative and responsive customer service team, Astro expects and delivers “World Class” service to our partners. We are the best at making it easy to conduct business and we truly believe our customers are always right.
Astro Shapes prides itself on its exceptional On-Time Delivery Performance. Measured to the original requirement date and at the line item level, our delivery metric is as customer focused as our employees. Routinely tasked to the shortest lead-times the industry has to offer, the Astro team understands the benefts this competitive advantage provides our customers. By effectively utilizing its dedicated transportation feet Astro coordinates the shipment of all its customer requirements through a two-week planning horizon. Repeatability is of paramount importance to us, and Astro’s ability to deliver to the hour is unmatched.