Working in Information Technology for years, I have to giggle a little when I see what a normal user's perspective is on how networking and the Internet should operate.
Unfortunately, their perspective is not accurate. Not by a long shot. I've had many calls over the years wondering why certain things aren't behaving the way they feel it should. And most of those questions revolve around email.
Email is very dynamic and varies by magnitudes from company to company. One organization might run a single Exchange server sitting on the Internet sending and receiving every piece of it's corporate email. In this situation, it is reasonable to expect an email to take anywhere from one second to eight hours to deliver a message through it, depending on what else is happening on the internet.
Another company might have ten mail servers. And guess what... You should still expect that delays are going to occur from time to time.
Continue reading "Email is not Instant Messaging..."
