As the email administrator for our company, I am always hearing questions like this... "My brother tries to send email from home to my dad at work and the emails don't ever get there. What's wrong?" The answer to this and all related questions usually lies within the content of the email.
E-Mail today has become very cumbersome to an IT department. Over the last few weeks, only 5% to 7% of the emails I process are legitimate. That means that out of 10,000 emails, only 500 make it to the end user. That does not bode well for the people who are attempting to send jokes, "email this to 7 friends or you'll get bad luck" and those "AOL is going to pay you $25,000 for every message you send" to people inside of a corporation. Here's how the process works and why many of the message you are sending never make it to the recipient.
Continue reading "Where did my email go??!?!"
